The Iowa Senior Health Insurance Information program (SHIIP) is a free, confidential service of the State of Iowa that helps Iowans make informed decisions about Medicare and other health coverage. SHIIP counselors provide confidential, one-on-one counseling about Medicare plans, Medicare supplements, Medicare Advantage, Medicare prescription drug plans, long-term care insurance and other health insurance concerns. The counselors on our toll free line offers free and unbiased counseling on Medicare health care products. The North Carolina SMP Program provides assistance with Medicare/Medicaid billing errors, fraud and abuse.
The program was created in 1986 by the late North Carolina Insurance Commissioner Jim Long, and has become the link between senior citizens and information about their health insurance. Since the program's creation, SHIIP has become a role model for other states. SHIIP has received two national awards for "innovative" and "exemplary" service.
An SHIIP counselor regularly visits The Healthy Aging & Memory Clinic to work with our patients. Contact our Family Services Director at 515-224-4600 for more information or to schedule an appointment.